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Session Recordings are even more insightful thanks to our new event-based timeline. Quickly jump between key moments in the visitor's journey.
Like behavior tags but easier to set up, events in Lucky Orange allow you to track interactions with elements on your site - without needing a developer.
Provide a discount code or product update to all visitors or trigger announcements by behavior. Choose between different display styles.
See everything someone has done on your website including past sessions, chat interactions and custom user data. Leave notes for future reference.
Live chat gets even better with a new design, more automatic triggers and emoji-based ratings so visitors can provide feedback on their chat sessions.
Gain insights directly from your site visitors by deploying a survey. We've added new survey types including like/dislike surveys and ratings surveys.
The Lucky Orange dashboard got a big facelift and new customizable features that allow you to surface up the information that matters the most to you.
Filter recordings and visitors by criteria like UTM source, device type or visit number. Save the results as a segment so you can quickly find these visitors.