There's a new Lucky Orange in town

It looks like you're trying to log in to our old app, Lucky Orange Classic. Since you've been gone, we've made over 70 updates and released an entirely new version of our app.

Get started with a free, exclusive 30-day trial below.

Did your account get cancelled in error?

If you're looking to login to an existing account and landed here instead, here's what you need to know:

  • We encourage you to try out the new Lucky Orange. With over 70 updates, we think you'll love what you see. If you'd like to do this, simply submit the form you see above.

  • If you'd like to maintain your existing Lucky Orange Classic account, please send an email to support@luckyorange.com and they'll help you reactivate that account.

Claim your 30-day free trial

Create your account to experience these new features

Recording timeline

Session Recordings are even more insightful thanks to our new event-based timeline. Quickly jump between key moments in the visitor's journey.

Learn more about recordings

Event tracking

Like behavior tags but easier to set up, events in Lucky Orange allow you to track interactions with elements on your site - without needing a developer.

Learn more about event tracking

Announcements

Provide a discount code or product update to all visitors or trigger announcements by behavior. Choose between different display styles.

learn more about announcements

Visitor profiles

See everything someone has done on your website including past sessions, chat interactions and custom user data. Leave notes for future reference.

Learn more about visitor profiles

Live chat

Live chat gets even better with a new design, more automatic triggers and emoji-based ratings so visitors can provide feedback on their chat sessions.

LEARN MORE ABOUT LIVE CHAT

Surveys

Gain insights directly from your site visitors by deploying a survey. We've added new survey types including like/dislike surveys and ratings surveys.

Learn more about surveys

Custom dashboards

The Lucky Orange dashboard got a big facelift and new customizable features that allow you to surface up the information that matters the most to you.

learn more about dashboards

Saved segments

Filter recordings and visitors by criteria like UTM source, device type or visit number. Save the results as a segment so you can quickly find these visitors.

learn more about saved segments

Notes

See something interesting in a recording? The new Lucky Orange allows you to leave notes with your findings on recordings and visitors.

learn more about notes

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