The entire history of a visitor's experience
See a complete record of interactions with your site using Lucky Orange Visitor Profiles.
See a complete record of interactions with your site using Lucky Orange Visitor Profiles.
Search for visitors by name, saved segment, date range or a variety of other criteria
Track every conversation with your support team (within your data storage window)
Filter to a specific visit based on things like a conversion, pages visited or geographic location
Add internal-only notes for your team—speeding up the customer support process
Take action with visitors causing issues or share profiles with a teammate for customer support
See valuable visitors in pre-built Optimizable Segments or create your own using custom filters
Find examples of visitors who follow a trend you see in Dynamic Heatmaps
Before contacting concerned customers, view previous chat logs and site visits
Add stars to key visitors for you and your team to reference later
As you learn more about a visitor, add items like their email or phone number
See the whole picture
Use these tools to build the ultimate user experience
Session Recordings
Watch a replay of a specific visitor's time on your website
Conversion Funnels
See which pages cause visitors to leave your website the most