See everything happening across your Shopify store

Your Shopify analytics tell you what sold. Lucky Orange shows you everything that happened before the sale — and why so many visitors left without making one.

One-click installation connects Lucky Orange to your Shopify store immediately. No tracking code to add, no developer needed. Just install from the Shopify App Store and start seeing your store through your customers' eyes.

What Shopify's Analytics Can't Show You

Shopify's built-in reports are good at measuring outcomes — revenue, orders, conversion rate, traffic source. What they can't show you is the behavior behind those numbers.

Why did a visitor spend four minutes on your best product page and leave without buying? Why are shoppers abandoning cart at the shipping step every time? Which elements on your homepage are pulling attention away from your CTA?

Lucky Orange fills that gap with the behavioral layer Shopify doesn't have — showing you exactly what your visitors are doing on every page of your store, in real time and in replay. All of this leads to Shopify store optimization that's simple and effective.

What You Get on Your Shopify Store with Lucky Orange

Heatmaps

See where shoppers click, how far they scroll, and which elements on every page of your Shopify store are getting attention — and which aren't. Click heatmaps reveal whether your add-to-cart button is getting clicks or being ignored, whether product descriptions are being read, and which product images are pulling the most engagement. Scroll heatmaps show how far down your pages most visitors get before leaving.

Run heatmaps on your highest-traffic product pages, collection pages, and homepage to find the friction patterns costing you conversions. Filter by device to see how mobile shoppers behave differently from desktop — one of the most consistently revealing comparisons for Shopify stores.

Session recordings

Watch real visitor journeys through your Shopify store from arrival to exit. Every click, scroll, hover, and form interaction is captured. Filter recordings to find the sessions that matter most: shoppers who added to cart but didn't check out, visitors who viewed a product page more than once without buying, or customers who came from a specific ad campaign.

Lucky Orange automatically tracks your Shopify conversion funnels — add-to-cart, checkout initiation, purchase — right out of the box. Filter session recordings directly to visitors who reached a specific funnel step to see exactly what happened before they dropped off.

Shopify Plus checkout recording

Lucky Orange is the only behavioral analytics tool that supports session recordings and heatmaps on Shopify Plus's hosted checkout pages. Most analytics tools go dark the moment a visitor enters checkout. Lucky Orange stays on — giving you full visibility into the most critical stage of the purchase funnel, where the highest-intent visitors are and where the most preventable conversion losses happen.

See exactly which checkout step causes the most drop-off, where shoppers pause and hesitate, what error messages or friction points are costing you completed orders, and how your checkout experience compares across device types.

Surveys

Ask your Shopify visitors directly. Place targeted surveys at key moments in the shopping journey — when a visitor is about to leave a product page, after a completed purchase, or on the cart page before checkout. A single question like "What almost stopped you from completing your order?" consistently surfaces objections — shipping concerns, missing product details, pricing questions — that behavioral data alone won't reveal.

Use survey responses alongside session recordings to connect what visitors say with what they actually do.

Discovery AI

Ask questions about your Shopify visitors in plain language and get answers grounded in real behavioral data.

"Which product pages have the highest exit rates?" "What are mobile visitors doing differently on the cart page?" "Show me sessions where shoppers rage-clicked during checkout." Discovery AI surfaces patterns across thousands of sessions instantly — no manual recording review required.

Shopify Plus: Deeper Visibility Where It Matters Most

For Shopify Plus merchants, Lucky Orange unlocks behavioral data on the hosted checkout that no other tool provides.

Stenbolaget, a Swedish Shopify Plus retailer selling indoor and outdoor stone, used Lucky Orange session recordings to identify friction in their online shopping experience. By watching real visitor sessions, the team identified where shoppers got confused, made targeted fixes to the shopping experience, and boosted conversions by 40%.

Read the full case study here.

Built for How Shopify Stores Actually Work

Lucky Orange installs from the Shopify App Store in a single click — no tracking code, no theme edits, no developer. Shopify's standard tracking limitations mean most tools miss key behavioral data. Lucky Orange is built specifically to work within Shopify's architecture and surface the data that matters for ecommerce conversion.

Automatic conversion funnel tracking maps your add-to-cart and checkout flows from day one. Segment visitors by cart value, checkout behavior, and traffic source to find the sessions most relevant to what you're investigating. Filter heatmaps and recordings by device, traffic source, or any behavioral event to get precise answers quickly.

Frequently Asked Questions

Does Lucky Orange work with all Shopify themes?

Yes. Lucky Orange installs via the Shopify App Store and works across all Shopify themes including custom themes.

Can I track Shopify checkout pages?

For Shopify Plus merchants, Lucky Orange records sessions and heatmaps on Shopify's hosted checkout pages. For standard Shopify plans, Lucky Orange tracks all events on checkout but you will not be able to see Session Recordings or Heatmaps for the checkout page. This is a Shopify limitation, not a Lucky Orange limitation.

Does Lucky Orange automatically track Shopify conversion funnels?

Yes. Lucky Orange automatically maps your add-to-cart and checkout flows without any manual setup. Conversion funnel data is available from the moment you install.

Will Lucky Orange slow down my Shopify store?

No. Lucky Orange's tracking code loads asynchronously and doesn't affect your store's page speed or Shopify's performance scoring.

Is there a free trial?

Yes. Lucky Orange includes a 7-day free trial so you can explore the full feature set on your Shopify store before committing to a plan. Give it a try here.