Lucky Orange vs
Hotjar
Lucky Orange vs Hotjar
Trying to figure out which CRO tool is best for you? Here are some things to consider when deciding which tool is best for you.
Trying to figure out which CRO tool is best for you? Here are some things to consider when deciding which tool is best for you.
Maximize your budget
Lucky Orange plans start at $39 a month and include unlimited surveys and responses. Hotjar's unlimited survey plans start at $59 plus additional cost for survey responses.
If you plan on using surveys to dig deeper into visitor behavior, Hotjar charges
for those separately based on the number of surveys you launch and how many
responses you want to collect.
If you plan on using surveys to dig deeper into visitor behavior, Hotjar charges for those separately based on the number of surveys you launch and how many responses you want to collect.
You can add additional sites to your Lucky Orange account for just $5/month
per site. With Hotjar, you'll have to set up and pay for separate plans for every
website you add.
You can add additional sites to your Lucky Orange account for just $5/month per site. With Hotjar, you'll have to set up and pay for separate plans for every
website you add.
Every Lucky Orange feature is available on its free plan. Hotjar limits the features
and integrations available on its free and entry-level paid plans.
Every Lucky Orange feature is available on its free plan. Hotjar limits the features and integrations available on its free and entry-level paid plans.
Session Recordings
Live Chat
Visitor Profiles
Dynamic Heatmaps
Conversion Funnels
Announcements
Surveys
Form Analytics
Dashboard
Website heatmaps
Lucky Orange and Hotjar both offer website heatmaps, but there are major differences between their products.
The biggest difference between Lucky Orange and Hotjar heatmaps
is the ability to capture dynamic elements, like hamburger menus or drop downs.
The biggest difference between Lucky Orange and Hotjar heatmaps is the ability to capture dynamic elements, like hamburger menus or drop downs.
Lucky Orange allows you to segment heatmaps based on traffic source or even
UTM parameters associated with your marketing campaigns.
Lucky Orange allows you to segment heatmaps based on traffic source or even UTM parameters associated with your marketing campaigns.
Hotjar restricts heatmap features like filtering data to its paid plans and further
limits features like filtering by certain events to its more expensive plans.
Hotjar restricts heatmap features like filtering data to its paid plans and further limits features like filtering by certain events to its more expensive plans.
Monthly
Yearly
Save 20%
Free
100 monthly sessions
$
0
/mo
paid annually
Build
5,000 monthly sessions
$
32
/mo
paid annually
Expand
45,000 monthly sessions
$
144
/mo
paid annually
Scale
300,000 monthly sessions
$
600
/mo
paid annually
Dedicated support and prioritized feature requests.
Contact our accounts team to build your custom plan.
Visitor surveys
Surveys can be a great way to get instant user experience feedback. Both Lucky Orange and Hotjar offer them, but there are some key differences.
Lucky Orange includes unlimited surveys and unlimited responses with all
of its plans at no extra cost. Hotjar's surveys are an add-on feature and
you'll pay more based on the number of responses you want to gather.
Lucky Orange includes unlimited surveys and unlimited responses with all of its plans at no extra cost. Hotjar's surveys are an add-on feature and you'll pay more based on the number of responses you want to gather.
If you're running a survey on Hotjar and you hit your monthly response limit,
you'll stop receiving responses. With Lucky Orange, you can receive an
unlimited number of survey responses, so you'll never miss valuable feedback.
If you're running a survey on Hotjar and you hit your monthly response limit, you'll stop receiving responses. With Lucky Orange, you can receive an
unlimited number of survey responses, so you'll never miss valuable feedback.
Lucky Orange allows you to trigger surveys based off events on all of its plans,
including its free plan. Hotjar only provides survey triggering based on user
attributes on its more expensive Business and Scale plans.
Lucky Orange allows you to trigger surveys based off events on all of its plans, including its free plan. Hotjar only provides survey triggering based on user
attributes on its more expensive Business and Scale plans.
Session recordings
Seeing a playback of exactly what people did while they were on your website can help you spot opportunities to boost your conversion rates.
If you don't want to wait for a visitor session to end to see a recording,
you can use the Lucky Orange Live View feature to see sessions from
people who are live on your site right now. Hotjar doesn't offer this.
If you don't want to wait for a visitor session to end to see a recording, you can use the Lucky Orange Live View feature to see sessions from people who are live on your site right now. Hotjar doesn't offer this.
Lucky Orange doesn't sample traffic, so you'll see a recording for every
visitor that could be tracked as long as you're within your plan's session
allocation. Hotjar will revert to sampling visitor traffic if your potential
plan traffic exceeds your plan limits.
Lucky Orange doesn't sample traffic, so you'll see a recording for every visitor that could be tracked as long as you're within your plan's session allocation. Hotjar will revert to sampling visitor traffic if your potential plan traffic exceeds your plan limits.
Some of Hotjar's session recording features, like filtering by landing page,
event, device type or Google Optimize experiment ID and saving segments
are only available on paid plans. Lucky Orange provides these features on
all plans, including its free plan.
Some of Hotjar's session recording features, like filtering by landing page, event, device type or Google Optimize experiment ID and saving segments are only available on paid plans. Lucky Orange provides these features on all plans, including its free plan.
